Reviews of Direct TVs
Direct TVs’s reputation, according to verified Direct TVs customers who purchased in the last 6 months.
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Overall
would buy again from Direct TVs
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Delivery
on time and in good order
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Customer service
of enquiries handled effectively
chris , matlock
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Porr delivery communication
Purchased a radio
from Direct TVs on 15 May 2012
David , Swansea
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Very good and fast.
Purchased a TV
from Direct TVs on 10 May 2012
Kristi, Basingstoke
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Cheapest TV of the type I wanted. Easy to use website. Very quick delivery and also I was able to change delivery, helpful customer service.
Purchased a blu-Ray player
from Direct TVs on 03 May 2012
Steven, Bucks
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Item arrived quickly & well priced.
Purchased a TV
from Direct TVs on 27 Apr 2012
Jon, Leeds
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Overall:
Unhappy -
Delivery:
Unhappy -
Customer Service:
No Response
Good service and prices
Purchased a TV
from Direct TVs on 26 Apr 2012
Deb, Chesterfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Fast delivery - good price and helpful staff for pre purchase advice.
Purchased a TV
from Direct TVs on 20 Apr 2012
Joanne, Lincoln
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Very easy to deal with although the email confirmation system failed on my purchase and I had to contact customer service to ensure that they had received my order properly.
Purchased a TV
from Direct TVs on 20 Apr 2012
Ian, Telford
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Television a lot cheaper than other shops, with reasonable delivery charges & excellent next day delivery from ordering.
Purchased a TV
from Direct TVs on 19 Apr 2012
Leigh, Lincoln
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Website was easy to use, got a great deal and tv was at my house 2 days later. Can't complain at all!
Purchased a TV
from Direct TVs on 18 Apr 2012
Andrew, Leeds
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
There was a fault with my first TV... 1cm depth of missing pixels. I found the returns process to be a little guilty until proven innocent, and to be honest I had to ask for progress reports rather than being kept up to date on when my new TV would be dispatched. I also think the returns area of the website need re-writing as its not clear and staright forward.
Purchased a TV
from Direct TVs on 16 Apr 2012
Guy, Batley
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
Excellent service, delivery was on time, the only niggle i have is that it took two of them to lift it into my house, and then i asked for them to take it out of the box and set it up, as i didint want to damage it, and they refused. I struggled to do it on my own so i couldnt imagine how a senior might go about the task.
Purchased a TV
from Direct TVs on 13 Apr 2012
John, Waltham Abbey
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
No Response
Pleased with product and service
Purchased a TV
from Direct TVs on 12 Apr 2012
Anonymous verified purchaser
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Great price, slow delivery. Contact with customer minimal which caused some concern.
Purchased on
12 Apr 2012
penny, huddersfield
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Overall:
Satisfied -
Delivery:
Satisfied -
Customer Service:
Satisfied
good value
Purchased on
11 Apr 2012
Mark, London
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Overall:
Satisfied -
Delivery:
Unhappy -
Customer Service:
Satisfied
Good value
Purchased a TV
from Direct TVs on 10 Apr 2012
