HP Photosmart Premium Fax Reviews: Printer

120 customer reviews
Score 8.4/10 Read 120
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+ This printer has no outstanding positive points. - It scores poorly on performance.

£109 – £141 at 1 retailer out of 400 retailers checked

HP Photosmart Premium Fax: Printer: Built-in Scanner, WiFi See full product description

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Some customer reviews of HP Photosmart Premium Fax

Most helpful reviews

Janusz, Acton Frequent home user

Score 9.0/10
Good points:
Great price printer which meets all my needs for scanning, printing, copying and faxing!
Bad points:
None yet!
Print quality 8.0
Compatibility 8.0
Speed 8.0
Value for money 10.0
Overall rating 9.0
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1 of 1 people found this review helpful

Confirmed purchase: 27 May 2011

Geof, Market Harborough Frequent home user

Score 10.0/10
Good points:
From the quality of the print to the many easily used features, this machine has given me a greater facility than previous printers I have used. The wireless facility adds another dimention as I can send from anywhere and print on demand.
Bad points:
None That I have found so far
Print quality 10.0
Compatibility 10.0
Speed 9.0
Value for money 10.0
Overall rating 10.0
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1 of 1 people found this review helpful

Confirmed purchase: 27 May 2011

Confirmed purchaser Frequent home user

Score 9.0/10
Good points:
Print quality is great, lots of stuff it can do that I've not even began to explore yet.
Set up was mega easy - HP software takes a little while to load up, but once you've done it, it's easy.
The web printing is a great feature - a novel feature and very easy to set up.
Scanning documents via the feeder is easy.
Duplex mode is a great way to save paper & with everything else, very easy to set up.
Great value for money when I bought it
Bad points:
Takes a little while to wake up if it has gone to sleep, but that's not a major issue for me.
It is a large unit - make sure you have plenty of room for it.
Print quality 8.0
Compatibility 10.0
Speed 7.0
Value for money 10.0
Overall rating 9.0
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1 of 1 people found this review helpful

Confirmed purchase: 27 May 2011

Tim, Horsham Frequent home user

Score 3.0/10
Good points:
Packaging is pretty good.

I was unable to find any other good points as I have not been able to use either of the 2 printers I have tried. I have not been able to cover all the rating points for the same reason.
Bad points:
I never managed to complete product set-up. The printer would not acknowledge the presence of 2 of the ink cartridges. I also got the general error code 0x61000f6 a couple of times. The machine refers you to product documentation but there is none covering errors supplied with the printer. The on-line store gave me HP's UK number but I was not able to solve the problem even with extensive HP troubleshooting support. HP provided a replacement but it was a refurbished printer. There was ink on the head and scratches on the screen. I did not accept it.

The on-line store agreed to provide a new replacement. During set-up I had a couple of errors come up, but managed to get by using the troubleshooting routine I had been shown by HP. I then loaded the software from the DVD onto several computers and ran print tests. This all worked ok. I then powered off the last laptop and re-booted only to get a message that there was a printer error. I checked the small screen on the printer and it was 0x61000f6. I tried to get rid of it by powering off, running troubleshooting, but could not. I checked for the error code on HP Support website and couldn't find it. I googled the error code and found an HP page that gave 7 different checks to run to eradicate the problem. I tried them all. No. 7 was to get it serviced!! After an hour researching other printers then called the on-line store. I have asked for a Canon instead.

In total, I have spent 2 1/2 man-days on this. How much is one of your days worth? I will never buy another HP product if I can avoid it. Please draw your own conclusion.












Print quality 5.0
Compatibility 6.0
Overall rating 3.0
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2 of 2 people found this review helpful

Confirmed purchase: 26 May 2011

Ioan, Frequent home user

Score 10.0/10
Good points:
e print
Bad points:
none
Print quality 10.0
Compatibility 10.0
Speed 10.0
Value for money 10.0
Overall rating 10.0
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1 of 1 people found this review helpful

Confirmed purchase: 08 Jun 2011

Meena, Leicester Frequent home user

Score 10.0/10
Good points:
Am sooo happy to buy this printer!!! very easy and fast, i can print from anywere.
Bad points:
Reviewer left no comment
Print quality 10.0
Compatibility 10.0
Speed 10.0
Value for money 9.0
Overall rating 10.0
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Confirmed purchase: 07 Jun 2011

Chris, weston super mare Occasional home user

Score 9.0/10
Good points:
EASY TO USE
Bad points:
i had an upgrade on the third day which resulted in the scanner not functioning. I now have to scan via the computer rather than the printer direct
Print quality 9.0
Compatibility 9.0
Speed 8.0
Value for money 10.0
Overall rating 9.0
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Confirmed purchase: 06 Jun 2011

Product Features

Print technology Inkjet
Extra functions LCD display
Photo printing Dedicated
Connections PictBridge
Connections WiFi
Connections Bluetooth
Connections Ethernet
Maximum paper size A4
Memory card slot Yes
Print colour Colour
Number of colours including black 5
Colour print speed (Pages per minute) 32
Black and white print speed (Pages per minute) 33
Vertical print resolution (Pixels) 2400
Horizontal print resolution (Pixels) 9600
Height in cm 28.3
Width in cm 46.8
Depth in cm 47.3
Borderless printing Yes
Postscript No
Release date 2009-04-02

Also known as: HP Photosmart Premium, Photosmart Premium

Printers Buying Guide  

Manufacturer's Description

Overview

Versatile, wireless all-in-one with fax2. Fax, copy & scan 2-sided documents unattended, with the 50-page automatic document feeder & built-in duplexer. Plus, get lab-quality photos, laser-quality 2-sided documents, CD/DVD printing1 & more.

Features

This versatile all-in-one offers print, fax, scan and copy functions, plus a 2-sided automatic document feeder and duplexer. It also has fun features like direct CD/DVD printing1 and Quick Forms, which provide Sudoku games, templates and more.

Print from virtually anywhere in your home. Share & print from Wi-fi-enabled notebooks & PCs, or from Bluetooth®-enabled cell phones & PDAs, using the built-in wireless connectivity3. Users can connect via Ethernet for a secure wired connection.

Get laser-quality documents & lab-quality photos, with HP 5 individual inks. Replace each cartridge separately when needed, plus enjoy up to 3x more black & 2.5x more colour pages when using optional high-capacity cartridges4.


Product Retailer Price Total price Buy now
HP Photosmart Premium CQ521B
HP Photosmart Premium CQ521B £130 + £11 delivery Go

In stock

Here’s a list of the questions other shoppers have asked owners of the HP Photosmart Premium Fax

  1. please help!!! I want to print a picture size 7x5 on my machine, i have put my photo paper in the bottom main tray but it just spits it out, i can prin a picture from the top tray but picture size is only small, iv looked at picture sizes that are offered and there is no size 7x5 or 8x6? am i doing something wrong? as i bought this machine thinking it would print pictures upto a size A4, many thanks i would be so greatful if you could advice me on what to do
    jacqueline asked on
    1. When You press the print button "properities", next to the printer name, than, on the settings page choose (on the left) "photo with white border", and on rigjt side, source: "main tray", and than choose paper size. You can print whatever size You want, just choose rigt settings in the properities page.
      Good Luck

      sam replied on
       
    2. Yes that's right do the same as sam has told you.and good luck
      HOWARD replied on
       
  2. hi does this printer print 10x15 cm size photos
    debbie asked on
    1. yes
      sam replied on
       
  3. How many print cartridges does it take?

    1 black and 1 colour = 2 or
    1 black and 3 colour = 4
    Mal asked on
    1. 5 cartridges, 1 big black+ 3colors +small black
      sam replied on
       
    2. Uses 5 cartridges; 1 big black, 3 colour, 1 photo ink
      Lee replied on
       
  4. I would like to print greetings cards - does the printer print on card?
    Kaye asked on
    1. yes if the paper isn't too thick
      sam replied on
       
  5. does the photosmart print on to cd disc
    roy asked on
    1. IT SHOULD DO AS IT SAYS PERSONALLY I'VE NOT TRIED IT , YOU NEED TO HAVE THE RIGHT DISCS FOR IT
      HOWARD replied on
       
    2. Yes, it does print on discs.

      I tried it on the free HP CD-R disc that came with the machine and got a good result.

      The free disc supplied is a printable disc with aquaguard smear and water resistant surface.

      I didn't buy the machine to print discs, I bought it to use in my home office, however the disc printing could be a useful option.

      I'm really happy with my photosmart!

      Lee replied on
       
  6. can you scan multi page documents into a single pdf file?
    Adrian asked on
    1. Hi Adrian, not sure, I will have a go in the next few days and email you back.
      Lee replied on
       
  7. Can you feed fax documents with this printer? Where you feed the documents in and they scan and send via fax?
    Thanks
    Tom asked on
    1. very top feeder, and yes printer will scan it and send via fax
      sam replied on
       
    2. i agree with what sam has told you as i've tried it and it works
      HOWARD replied on
       
  8. I need to print on both letterhead and plain paper, does this allow to print from two trays?
    not sure if I am being dumb but I have never bought a printer myself before.
    savvy asked on
    1. no, this printer has one tray only (+photo tray)
      sam replied on
       
    2. This printer only has one paper tray and one photo tray.
      Easy access to paper tray, so wouldn't take long to swap paper in tray.
      Lee replied on
       
  9. i would like to buy this product but first how easy it is to fax documents and how efficient is it i am not an expert on modern technology so would appreciate something user friendly
    sandra asked on
    1. buy it, its fast and easy
      sam replied on
       
  10. Does it go through ink like Shakespeare on speed?
    Ken asked on
    1. yes it will use a lot of ink if you copy too many photographs,my best advice is to buy the 364 xl inks for this printer if you use it on a regular basis for printing photo's.Hope this helps
      HOWARD replied on
       
  11. I would like to buy this printer but I just wanted to know if the printer needs to be connected to the router or just the phone line for the fax.
    My router is in a different room and not near where I intended to place the printer.
    Puneeta asked on
    1. If you have a wireless router then it should still work as this printer can also be used wireless.so it should work,but it does need a adsl modem cable connecting to it as well,I use mine with a phone extention plus a adsl filter as the main phone line is in the kitchen and the extention line is in the lounge and my printer is set wireless using the cdrom disc that comes with the printer.I hope this helps.
      HOWARD replied on
       
  12. Hi, could you just confirm that I can print on both sides with this machine? Also, does it only use black ink when printing black and white copies (Canon uses some colour every time you print something, which means the cartridges run out much quicker). Have people found this printer quick when doing lots of copies and cost effective regarding ink? Also, we need to print on thicker card (180mg) quite often. can the machine cope with that? Sorry, lots of questions here!!
    Judith asked on
    1. Hi
      Can't tell you about printing both side as I havn't used that yet but it says it can.
      The printer can be told to just use the black ink for printing black and white copies.
      This machine is fast printing and will print on thicker card.
      Hope this helps.
      Garej replied on
       
    2. You can print on both sides, and use 180mg paper

      sam replied on
       
  13. Like many other inkjets (i.e Kodak), do the heads become blocked on this if the device is left un-used for extended periods? I ask as it would be a secondary printer to my laser printer and would probably get used once every 6 months or so....
    Gavin asked on
    1. Sorry - no idea. It is my primary printer and used mostly every working day.
      Andrew replied on
       
    2. it is my primary printer too but it doesn't seem to mind if left for extended periods
      Geof. replied on
       
  14. Hi
    Anyone know will this printer copy both side of a document ie duplex.
    As it got OCR text recognition, and if i want to print a colour doc can it print in grey scale
    Des asked on
    1. I will copy both sides.
      sam replied on
       
    2. It will print a colour doc in gray scale.

      Garej replied on
       
  15. how do you print onto discs as there is nothing in the print menu or place to put cd into on printer
    hugh asked on
    1. I have not yet tried to print on a disc bit will give it a try and get back to you
      Geof. replied on
       
    2. You can't! Generally speaking you can only print something onto a disc with a cd burner drive in a PC and a burner programme.

      You may be able to copy to a USB stick, but I have never tried it
      Andrew replied on
       

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